Order Tracking

Where's my order?

Enter the tracking number from your confirmation message and we'll take you straight to its live status.

Don't have your tracking number? Send us your order number and we'll look it up.

What the statuses mean

From our bench to your door.

Status	What's happening
Order received	We have your order and are picking it from stock.
Dispatched	Handed to PostEx. Tracking goes live within a few hours.
In transit	On its way to your city's delivery hub.
Out for delivery	With the rider today. Keep your phone reachable — riders call before arriving.
Delivered	Handed over and paid. Enjoy it.

Orders are dispatched within 1–2 business days. If tracking hasn't updated in 48 hours, message us — we'll chase it for you.